Google recently tested a new “Request A Quote” button feature within the knowledge panels of the businesses that are verified and listed on Google My Business (GMB) and also who have the messaging feature within the GMB App.
Trying it Ourselves
Although the testing of the feature was hit-and-miss for us, it did lead us to conclude that there are high chances that for now, Google must have been testing the feature in a specific region only.
Google had earlier launched the Messaging feature for Google My Business (GMB) App in June 2017 and since has proven to be a great option to get in touch with businesses for potential clients, that too via TEXT!
This feature also allows businesses to set a limit for the number of messages received and can also be turned on/off as and when needed.
Actionable Strategy
If you haven’t figured out a way to use the feature or haven’t come across it yet then we would highly recommend you to download and try it for your business today. Get entire details on how to make use of this feature here. Those who have the app installed already can proceed with the following steps:
- Open your Google My Business app
- Click on the location you want to message from
- Click the Customers button
- Click the Messages button
- Click Turn On
Final Takeaway
Although the “Request A Quote” feature is not officially launched yet, it is only a matter of time when it will be. The feature would surely be a great addition to all of GMB’s features, allowing easy and direct communication between customers and businesses.