Google just added new functions to its ‘access your Google My Business (GMB) listing’ feature in Google Maps and Search. Here’s what Google said:
“Now you can create posts, reply to reviews, add photos and update business information right from Google Search and Maps.”
Although managing your business listing from search has been possible since September 2017, businesses can now make changes to their listings from Google Maps.
Take a look:
Image Source: Google Search
Google is also presenting new features that will be available on an upgraded merchant interface. These new features will offer “helpful recommendations” to help businesses enhance their Google presence while learning how the business performs. Here’s what Google had to say:
“Business owners and managers will see a revamped performance page with new customer interaction insights. This page will provide refreshed metrics on a monthly basis and will evolve over the coming months to share more helpful data to business owners.”
For now, the new functions are only available in English. But, Google has said that they will “expand to other languages over the coming months.”
How to use
First, sign into the Google Account associated with your company. To access these tools on Google Maps, tap your profile picture on the top right corner of the mobile app and select ‘Your Business Profile.’ To update your profile on Google Search, find your business by name or search for ‘my business’.